Half of the fun of Sierra is the thrill of the find. And the other half is putting the products to use on an actual adventure. Same with working here. It’s an environment of endless possibilities, where everyone is empowered to think on their feet, evolve our processes, and embrace the many opportunities that come with the unknown.

If this sounds like you, come work with us. Come Discover Different.

Posting Notes: Sierra Trading Post Store 0053 || 95 Danada Square East || Wheaton || IL || 60187

Job Summary:

Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

Responsibilities:

Role models established customer experience practices with internal and external customers
Supports and embodies a positive store culture through honesty, integrity, and respect
Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
Promotes credit and loyalty programs during customer interactions
Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
Accurately processes and prepares merchandise for the sales floor following company procedures and standards
Initiates and participates in store recovery as needed throughout the day
Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
Provides and accepts ongoing recognition and constructive feedback
Adheres to all labor laws, policies, and procedures
Supports and participates in store shrink reduction goals and programs
Participates in safety awareness and maintenance of a risk-free environment
Performs other duties as assigned

Requirements:

Possesses excellent customer service skills
Able to work a flexible schedule to support business needs
Possesses strong organizational skills with attention to detail
Capable of handling multiple tasks at one time
Able to respond appropriately to changes in direction or unexpected situations
Possesses strong communication skills
Capable of lifting heavy objects with or without reasonable accommodation
Works effectively with peers and supervisors to accomplish tasks
Retail customer experience preferred

At Sierra, we embrace the unknown⁠—and support each other on the journey. Every day is a chance to reinvent what’s possible within our stores. We’re not afraid to scale mountains to Discover Different. That kind of fearless attitude extends throughout the entire TJX family, which includes TJ Maxx, Marshalls, HomeGoods, and Homesense.

Discover Different also means that we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Posting Notes: Sierra Trading Post Store 0053 || 95 Danada Square East || Wheaton || IL || 60187

Sierra Full Time Merchandise Associate - Military Veterans

Wheaton, IL

Wheaton, IL