Pune, Marshall Islands

Join a team recognized for leadership, innovation and diversity

Lead CX Op Exc Specialist:

Assets reconciliation of software and hardware assets for customer account and site, maintaining accurate assets database within salesforce portal.
Constantly keep up to-date on products knowledge and development necessary in the daily operational asset validation tasks.
Competency to analyze assets movement, identify difference aligned on what the customer has purchased and what was actually installed on site.
Execute in the study and analyze of audited data files in salesforce.
Experienced in assets management (IT) and/or customer service skills will be added advantage.
Expert level skillful in using Microsoft Excel.
Ability to build dashboards and automated templates, such as PivotTable, Charting data, formatting Charts (The INSERT tab), apply Formulas and using Macros to build spreadsheet models.
Proficiency in using Microsoft 365 Office.
Experienced in using Salesforce
Accuracy and quality deliverables in asset validation management
Customer satisfaction within asset validation process in Salesforce and SIT portal

Desired Skills :

Knowledgeable and skillful in creating Dashboards and Reports in salesforce environment.
Knowledge in Conga Grid and Conga Composer will be added advantage.
Basic technical writing skill with explanatory approach.

Behavioral Competencies :

Ability to multi-tasking, able to handle stress and pressure in challenging situations
Proficient in Spoken and Written English.
Ability to express clear and detailed information both in written email and verbal communication.

Any Graduation

Additional Information

  • JOB ID: HRD107166
  • Category: Customer Experience
  • Location: 56 & 57 Hadapsar Industrial Estate,Pune,MAHARASHTRA,411013,India
Engineering (GLOBAL)

Pune, Marshall Islands

Honeywell Technology Solutions Inc. (HTSI) offers world-class competencies in management, space systems and services, engineering, logistics, information technology and testing and calibration. We provide value, expertise, competitive pricing and the highest quality standards available. Our customers can expect proven leadership processes, technical excellence and cost management. We offer more than just connections…we offer solutions.

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