Canal Street, New York

Position:Full-Time 

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

 

 

GENERAL FUNCTION

The Licensed Store Manager 4 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations. 

The Store Manager helps ensure that all optical quality controls are in compliance within their store.   

 

MAJOR DUTIES AND RESPONSIBILITIES

  • Ensures delivery of the Luxury Retail Signature Experience.
  • Ensures the Luxury Retail point-of-view is well represented when communicating with the media.
  • Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met.
  • Recruits and hires superior talent with experience in a luxury service environment.
  • Maintains extremely high standards of sales and service.
  • Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience.
  • Connects and develops strong relationships with customers in order to build and maintain a strong client following.
  • Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs.
  • Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
  • Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy.
  • Stays current on product knowledge and fashion trends in order to drive sales.
  • Maintains presentation standards both on the sales floor and back office.
  • Maintains inventory controls.
  • Understands and supports all Luxury Retail policies and procedures.
  • Trains and mentors Associates.
  • Supports set-up and execution of all events.
  • Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

 

BASIC QUALIFICATIONS

  • High School Diploma
  • State licensure (where applicable)
  • 2+ years sales experience in the luxury service industry
  • Management in a Retail environment
  • Knowledge of current optical theory and practices.
  • Natural ability in building a client following
  • Sales Experience
  • Polished Appearance
  • Strong written and verbal communication skills
  • Strong Interpersonal skills – Servant Leadership
  • Resourceful and results driven
  • Computer skills
  • Flexibility to work non-traditional hours including evenings and weekends

 

PREFERRED QUALIFICATIONS

  • ABO Certification in non-licensed states

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or e-mail HRCompliance@luxotticaretail.com (be sure to provide your name and contact information for either option so that we may follow up in a timely manner). 

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.  Native Americans receive preference in accordance with Tribal Law.

Canal Street, New York

Luxottica produces and distributes sun and prescription eyewear of high technical and stylistic quality to improve the well-being and satisfaction of its customers and at the same time create value for employees and the communities in which the Group operates. Every collection, every pair of glasses, is the result of an ongoing process of research and development whose aim is to anticipate and interpret the needs, desires and aspirations of consumers all over the world.

Founded in 1961 by Leonardo Del Vecchio, always involved in protecting eyes and optimising the look of men and women everywhere, the Luxottica Group is now a vertically integrated organization, producing and distributing prescription frames and sunglasses of high technical quality and style.

The constant attention paid to research and development, technological innovation, the adaptation to market evolutions in respect of people and the environment, have led Luxottica through worldwide expansion.

Production

Product design, development and manufacturing take place in Luxottica’s six production facilities in Italy, three factories in China, one in Brazil and one sport sunglasses production facility in the United States. Luxottica also has a small plant in India serving the local market.

Trademarks

The design and quality of Luxottica’s products and strong and well-balanced brand portfolio are known around the world. Proprietary brands include Ray-Ban, one of the world’s best known brands for eyewear, Oakley, Vogue Eyewear, Persol, Oliver Peoples, Alain Mikli and Arnette. Licensed brands include Giorgio Armani, Burberry, Bvlgari, Chanel, Coach, Dolce & Gabbana, DKNY, Michael Kors, Paul Smith, Ralph Lauren, Prada, Starck Eyes, Tiffany, Tory Burch and Versace .

Wholesale distribution

The Group’s wholesale distribution network covers more than 130 countries across five continents and has nearly 50 commercial subsidiaries providing direct operations in key markets. 

Retail distribution

Direct wholesale operations are complemented by an extensive retail network comprising over 7,000 stores worldwide as of December 31, 2014.

Luxottica is a leader in the prescription business in North America with its LensCrafters and Pearle Vision retail brands, in Asia-Pacific with the OPSM and Laubman & Pank brands, in China with the LensCrafters brand and in South America with the GMO brand. In North America, Luxottica operates points of sale for its retail licensed brands under the Sears Optical and Target Optical brands.

Additionally, Luxottica operates one of the largest managed vision care networks in the United States through EyeMed and the second largest lens finishing network, with three central laboratories, over 900 on-site labs at LensCrafters stores, a fully dedicated Oakley lab and an additional facility based in China dedicated to North American optical retail.

Luxottica has a global retail organization to support its sun and luxury retail brands including Sunglass Hut, ILORI and The Optical Shop of Aspen. The Sunglass Hut brand, in particular, has a global presence with stores in North America, Latin America, Asia-Pacific, South Africa, Europe and the Middle East.