Riverside, California

Description

SHIFT: Day Job

SCHEDULE: Full-time

CareMore is entering a new growth phase, as a proven care delivery model for the highest-risk. We are a team of committed clinicians and business leaders passionate about transforming American healthcare delivery. We build and lead integrated, multi-disciplinary clinical teams to care for the most complex patients and currently serve nearly 200,000 patients in 30+ states across Medicare, Medicaid, and commercial populations. We strive for excellence and have achieved significant and measurable improvement in total cost of care, clinical outcomes, and experience. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations. As an Anthem subsidiary, we benefit from the scale and resources one of America’s largest managed healthcare organizations. 

Responsible for assisting clinicians in the examination and treatment of patients under the direction of the physician.

Primary duties may include, but are not limited to:

  • Provides front and/or back office support.
  • Greets patients in a friendly, service oriented manner in compliance with Care Center (CCC) or Medical Group Practice protocols and workflows.
  • Oversees patient check in by ensuring medical records/charts have been pulled, patient data is current, appropriate paperwork is in order, and charts are reviewed/prepared.
  • Interviews patient, measures vital signs and records reason for visit.
  • Explains procedures, performs treatments, and administers prescribed medication.
  • Oversees patient check out by scheduling follow up appointments, collecting co-payment if applicable, ensuring paperwork is complete.
  • Schedules and confirms patient’s appointments.
  • Reconciles co-payments at the end of each day.

Qualifications

Qualifications - External

Requires a high school diploma; 2 years of related experience; or any combination of education and experience, which would provide an equivalent background. Medical Assistant certification from an accredited school of training required. Bi-lingual (English/Spanish) may be required. For CareMore business units, satisfactory completion of a Tuberculosis test is a requirement for this position.


An Equal Opportunity Employer/Disability/Veteran

Riverside, California

At Anthem, Inc., we believe that our health connects us all. So we focus on being a valued health partner and delivering quality products and services that give members access to the care they need. With more than 100 million people served by our affiliated companies including approximately 40 million enrolled in our family of health plans, we can make a real difference to meet the needs of our diverse customers.

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