West Hills, California

Description

SHIFT: No Weekends
SCHEDULE: Full-time


HCA Healthcare is a comprehensive healthcare network where 280,000 people across more than 2,000 care facilities are all committed to creating a positive impact every day. It’s an organization that exists to give people healthier tomorrows. Our scale enables caregivers to deliver great outcomes for patients and gives colleagues unparalleled opportunities to learn and grow. Most importantly, as a part of HCA Healthcare we’re connected to something bigger, which means more resources, more solutions and more possibilities for everyone who walks through our doors. What matters most to our diverse and talented colleagues is giving people the absolute best healthcare possible. Every day, we seek to raise the bar higher, not just for ourselves, but for healthcare everywhere.

We offer an excellent total compensation package, including competitive salary, excellent benefit package and growth opportunities. We believe in our team and your ability to do excellent work with us. Your benefits include 401k, PTO, medical, dental, flex spending, life, disability, tuition reimbursement, student loan repayment program, employee discount program and employee stock purchase program. We would love to talk to you about this fantastic opportunity.

 

West Hills Hospital & Medical Center offers the full complement of advanced technology, compassion and responsive care for the improvement of human life. Our expert physicians and clinicians, and every employee, strive each day to bring outstanding service to the bedside. Serving the West Valley for more than 50 years, West Hills Hospital brings quality care, close to home.

 

Position Summary
Drives operational excellence throughout the service area and leads growth of service line volume within facility, development of new programs and advancement of existing ones. Partners with senior administrators, executives and professional staff to distinguish his/her facilities’ services and experience in the eyes of the physician, patient and consumers.


Executes Strategy by:
• Scanning the competitive environment, leading business planning process and providing strategies to drive profitable service line growth while reducing costs per case.

• Partnering closely with senior executives, sales and marketing executives and service line management to enable growth strategies.

• Developing business case, including financials, for new program development and capital projects.

• Identifying and driving new physician and volume opportunities for the hospital ensuring alignment with clinical leaders.

• Working together with marketing and physician relations executives to promote the services to physicians and consumers.

• Collaborating with physicians to develop and foster positive working relationships.


Increases Operational Efficiency by:
• Monitoring key operational and financial metrics for improvement opportunities.

• Driving process improvement within the service line to increase employee engagement and physicians satisfaction.

• Enabling finding solutions to problems that get in the way of differentiated service.

• Working with hospital administrative team and department director(s) for program development, implementation, execution monitoring and evaluation of services at the hospital.

• Ensuring physician and professional staff have the necessary equipment to perform.

• Participating in hospital annual budgeting process related to service line.

• Engaging with national, division and facility service lines leaders to obtain and share best practices in service line.

• Supporting the recruitment process to secure staffing talent.


Improves Clinical Outcomes by:
• Supporting a positive patient experience by providing optimal cost effective delivery of services by physicians and professional staff within a safe department

• Ensuring that oversight, processes and resources are in place to improve clinical outcomes

• Enabling clinical excellence by aligning goals with the clinical leaders and removing barriers for clinical practice as needed

• Communicating to clinical leaders any matters that can affect the clinical operations and deferring clinical judgments to those leaders

• Participating in rounding with patients and meeting with physicians and staff to ensure a high quality patient experience

• Collaborating with the facility surgical procedure schedulers focusing on accurate data collection and customer service to increase the surgical volume


Supports HCA by:
• Promoting consistent positive patient interactions that advance the agenda of unparalleled patient service

• Practicing and adhering to the “Code of Conduct” philosophy and “Mission and Value Statement”

• Performing other duties as assigned

 
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Qualifications

Education & Experience:
•Master's degree 

•BSN

•3+ years of experience in healthcare

•3+ years of experience in business development

•3+ years of experience in a leadership role

Or equivalent combination of education and/or experience
 
Knowledge, Skills, Abilities, Behaviors:
• Proven success in setting strategic direction and develop business plans to promote growth

• Demonstrated ability to translate strategy into action and multiple priorities

• Demonstrated ability to lead and promote service excellence for customers

• Strong business acumen and demonstrated ability to solve difficult business problems through careful and systematic evaluation of information, possible alternatives and consequences

• Experienced in developing and encouraging strategic relationships to facilitate the accomplishment of work and organizational goals

• Communicates with a purpose and intent with people at all levels in the organization and outside networks, including team members, vendors and patients

• Demonstrated ability to effectively coach, develop and lead others.

• Effective interpersonal skills with the ability to partner with and influence all levels of the organization. 

• Exposure and knowledge of Surgical Service Line 

 

 

If you find this opportunity compelling, we encourage you to apply. We promptly review all applications. If you are highly qualified you will hear from one of our managers. We are actively interviewing so apply today!

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

West Hills, California

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

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