Indianapolis, Indiana

Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter, LinkedIn, Facebook and Instagram.

Position Summary

This position is responsible for configuration and documentation of servers, IP cameras, access control panels, and other systems in the ASG office before deployment to customer sites.

Essential Duties and Responsibilities

Essential duties and responsibilities include the following:
  1. Configure and document servers and workstations in ASG lab to ASG standards
  2. Configure and document IP cameras and access control hardware in ASG lab to ASG standards
  3. Configure and document networking equipment in ASG lab to ASG standards
  4. Create, follow, and validate device and system setup procedures
  5. Provide remote support for door and camera commissioning
  6. Label, configure, load manufacture software, input loading schedules, and test complete system in ASG lab
  7. Act as the technical support backup for the installation and service department as needed.
  8. Work with the Application Engineering Supervisor and Manager to maintain company engineering standards.
  9. Maintain the engineering and project files on the company file server.
  10. Remain up to date with company policies, procedures and products.
  11. Remain up to date on industry standards and technological developments.
  12. Study literature and attend seminars to keep current in products, processes and materials.
  13. Other duties as assigned
Core Competencies

To perform the job successfully, an individual should demonstrate the Aronson Security Group Core Competencies (copy attached) that are foundational expectations for all employees.


The pay range for this role is $47,028.10 - $67,183.00 annually and is based on experience and qualifications.


  • Medical, dental and vision insurance

  • Paid time off

  • 401(k) plan with company matching contribution

  • Supplemental voluntary benefits

  • Tuition reimbursement

  • Employee referral program

  • Employee discount program
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Associate’s degree in a technical capacity is desirable.
  • Two plus years working in the IT field with a focus on server builds and Windows administration
  • Understanding of current LAN technology, telecommunications, PLC and relay logic and CAD/architectural drawings.
Language Ability:
The ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. Ability to speak effectively one-on-one or before groups of customers or employees of organization(s).

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Networking TCP/IP, MS Operating Systems, MS Word, MS Excel, and MS SQL. They must also be able to recognize the dynamic nature of software and must adjust their skill set to new technologies as they become important to the success of the Company. Currently, an individual should have knowledge of a wide range of software including core competencies in the installation and maintenance of Microsoft operating systems, Microsoft Exchange, Microsoft Office, Microsoft SQL. This position also requires some knowledge of firewall implementation, switch configuration, and network segmentation and subnetting.

Certificates, Licenses, Registrations:
  • CCDA, CCNA & MSCE are preferred. In addition, Limited Energy JLE/RET, MCSE and manufacture training certificates are desired.
Supervisory Duties:
  • N/A
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to risk of electrical shock. The noise level in the work area is usually moderate. Up to 25% travel.

Physical Demands:
The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to walk, sit, climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and distinguish colors.

ADT Commercial LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at to learn more.

Indianapolis, Indiana


We have one of the most trusted and well-known brands in the security industry today. ADT currently serves more than six million residential and small business customers, making us the largest company of our kind in both the United States and Canada. We deliver an integrated customer experience by maintaining the indus -try’s largest sales, installation and service field force and most robust monitoring network, all backed by the support of nearly 16,000 employees. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today’s active and increasingly mobile lifestyles.

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