Come to work and be ready in an autonomous environment, work with a great team & grow your skills, and embrace the many opportunities. Our Distribution Centers are the key to getting new products out into our TK Maxx stores. To keep up with our ever-changing merchandise, we operate at pace and can adapt easily to new discoveries.

No day is the same, and that’s just how we like it. Every shift is a new opportunity to Discover Different - and support each other along the way.

IT Support Specialist

Key Responsibilities

Provides basic to medium complexity technology support activities including off-shift support. Performs routine to moderately complex technology engineering, administration and maintenance
Works closely with global IT Teams to solve basic to medium complexity technical incidents and problems and escalate when appropriate
Acts as a point of escalation for IT Service Delivery onsite and partners with global IT Teams on basic to medium complexity technology solutions
Performs simple to medium complexity technology changes and implementations globally
Participates in the Technology design process globally
Participates in disaster recovery design and execution globally
Works as a member of a project team on global IT Projects
Analyses potential changes and enhancements to software and hardware to determine impact on existing production systems, system design standards and operating procedures.

About You:

Strong core skillset in Desktop Support, Physical Server Support, Telephony, Network Technology, Server Room Racking and Data Cabling Standards, Asset management, Diagnostics and trouble shooting
Good understanding of IT Service Operations (ITIL) including Incident and Problem management
Experience within a Supply Chain environment would be beneficial with exposure to WMS Systems, RF & Mobile Technology, Printing & Barcode
Experience of working closely with Business Customers, Global/remote IT Teams and with 3rd Party Vendors on IT Service
Demonstrate good communication skills both written and verbal
In-depth knowledge of hardware and software technologies and best practices in this area
Ability to analyse possible solutions to complex issues
Advanced knowledge of IT Service Management (ITSM)
Commitment to strong customer service and accountability
Experienced in compliance best practices for technology platforms
Service Now Experience and Agile teams/concepts/tools awareness would be benefictial
Business level of Polish and English language skills

Up for the challenge? Come Discover Different at TJX—we think you’ll find that it’s so much more than a job. We move a lot of merchandise—at all times of the day—and that takes working, learning, and growing together alongside championing our culture. When you’re a part of our TJX family, you have the full support of a diverse, close-knit team in our Distribution Centres.

Technical Engineer II - Military Veterans

Poland, LUBU, PL

Poland, LUBU, PL