Jacksonville, Florida

Job Description
SUMMARY: The Medical Director (MD) is responsible for providing clinical expertise and business direction in support of medical management programs to promote the delivery of high quality, constituent responsive medical care. The MD is a critical medical and business leader and contact for external providers, plan sponsor, and regulatory agencies and participates in the strategic medical management for our plan sponsors. The Medical Director will partner with medical management to increase efficiency of medical management programs and promote integration of other Aetna medical programsThe Medical Director is part of a team of Medical Directors supporting the Florida Market. FUNDAMENTAL COMPONENTS:Execute predetermination reviews, reviews of claim determinations, providing clinical, coding, and reimbursement expertise.Manage UM transactional work (front line reviews and appeals).Build and inspire a culture of continuous improvement for better quality of care.Oversee utilization review/quality assurance advising case management.Provide UM services based on business demands and shifting business needsLead the clinical staff in the coordination of quality care on behalf of members utilizing their available benefits.Provide clinical expertise and business direction in support of medical management programs through participation in clinical team activities (e.g. telephonic rounds) in the execution of precertification, concurrent review/discharge planning, case management, disease management, appeals, pharmacy review and quality management.Provide clinical guidance in the oversight of our value based arrangements including but not limited to accountable care organizations and Medicare collaborationsProvide clinical guidance in operating effective medical programs to promote member quality of care and in reviewing potential lapses in the quality of care.Proactively use data analysis to find opportunities for overall value improvement (including both financial as well as quality improvement), to positively influence the effective delivery of quality care.Mentor employees and supports ongoing training and development of clinical staff and acts in a manner consistent with the Aetna Way.Work collaboratively with other functional areas that collaborate with medical management within the National Account Care Management Solutions Team including provider relations, sales, benefits, healthcare delivery, national medical services, local market & sales team and national accounts to achieve the business goals of the company.Act as critical medical leader for external providers, plan sponsors, regulatory & accrediting agencies, and community in general.Act to engage providers and facilities in improving the quality of care delivered to our members and assures that our shared business relationships are maintained and improved.

Required Qualifications
EDUCATION / LICENSES & CERTIFICATION: The highest level of education desired for candidates in this position is a MD or DOAn Active unrestricted state medical license is required  Active Board Certification in a recognized specialty is requiredTELEWORK SPECIFICATIONS:Work at home in Florida ADDITONAL REQUIREMENTS: Occasional weekend "on call" coverage required Good communication skills with ability to have difficult conversations is required Participation in Virtual Client Meetings currently with expectation of potential for In Person Meetings in the futureAlthough work from home video and telephonic meetings expectedStrong typing skills and comfort with multiple technology applications desired  Five (5) - Ten (10) years of experience in Health Care Delivery System e.g., Clinical Practice and Health Care Industry.

Preferred Qualifications
Please review required qualifications above


Business Overview
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Jacksonville, Florida

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