Mendota Heights, Minnesota

Job Description
Join the Coram/CVS team as a Patient Care Coordinator and you will support the branch with the initial admission of patients onto service with the Company. In this role, you will maintain communication and workflow between the branch, Sales staff, Insurance Verification team, and referral sources, helping to ensure new patients are receiving excellent care while on our services.

Responsible for activities relating to the admissions process for patient referrals.

• Collects demographic and insurance information on patients and acts as the primary contact for new and existing accounts.

• Investigates type and level of insurance coverage to assess patient eligibility for the program.

• Communicates with medical professionals and insurance company personnel to expedite patient eligible into program.

• Liaison with Branch and Center of Excellence to expedite insurance verification and resolve issues

. • Completes referral entry in Salesforce and data entry in Home Care Net to ensure accuracy of reporting and outcomes.

• Communicates with patient financial responsibility, arranges payment plan in conjunction with Billing Site.

. • Performs other duties and responsibilities as assigned.

Typical 8 hours work day for this role are Monday – Friday, weekend on call coverage on a team rotation basis, with an opportunity for over-time as needed.

Coram CVS/specialty infusion services is a Fortune 5 company and national leader in the home infusion and enteral fields. This is uniquely rewarding opportunity putting your skills and experiences to work supporting an innovative specialty pharmacy operation.

Required Qualifications
* Minimum two years experience in customer service.
* Minimum two years experience in healthcare.
* Minimum one year experience working in Microsoft Office, specifically Excel, Outlook and Word.

Preferred Qualifications
* Experience working with healthcare insurance.
* Experience with medical terminology.
* Experience working in a pharmacy setting.
* Ability to work in a team environment.
* Ability to work with a sense of urgency.
* Strong attention to detail.

Education
High School diploma or GED

Business Overview
At Coram, a CVS Health business, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.


We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Mendota Heights, Minnesota

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