Watertown, Massachusetts

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for a highly motivated individual with passion for improving healthcare and doing the right thing for Athena. The Business Analytics & Insight Associate is responsible for developing and supporting performance analytics and corporate planning in support of key business and operations leaders across divisions at athenahealth. The Associate is tasked with defining, building and delivering reporting on key performance indicators (KPIs) that support a variety of commercial and operational metrics. The Associate enables the business partner relationship, helping to generate insights into performance through the creation of reports and dashboards, and assisting in the development, and maintenance of, core data sources. The Associate is also responsible for supporting the annual planning process, helping to design the reports and models used to set corporate goals. The Associate reports to the Business Analytics & Insights Senior Manager and is part of the broader Financial Planning and Analysis division.

Job Responsibilities
  • Create and optimize KPI definitions and report on trends and performance on an ongoing basis, highlighting key insights to business partners and partner on defining opportunities to improve outcomes
  • Produce standard metric reports and packages for ELT and BoD reviews on a monthly and quarterly basis
  • Deliver on ad hoc projects and analyses aimed at improving commercial or operational performance and key business results
  • Support governance of metric definitions and associated datasets by owning ongoing documentation and socialization of changes
  • Participate in initiatives to develop and mature the corporate reporting framework (anything from creating new metrics to defining datamart architecture)
  • Actively participate in athena's annual planning process. Develop forecast/budget models for key operational and growth performance measures, participate in goal-setting, identify cross-functional dependencies, etc.

Typical Qualifications
  • Bachelor's degree (required)
  • 0-3 years of business intelligence, data modeling/analysis, management consulting, corporate finance or other analytical/business strategy-related experience
  • Experience working in or supporting B2B SaaS or other high-tech customer organizations preferred

Knowledge & Skills:
  • Intermediate SQL skills required; R/Python experience a strong plus
  • Experience with statistical modeling preferred
  • Strong analytical skills, with some experience in financial modeling, data mining/modeling, and/or statistics
  • Excellent verbal and written communication skills, specifically in presenting data to non-analytical audiences
  • Desire to tackle unstructured/distributed data to uncover critical insights and drive action a must

About athenahealth
  • Our Vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
  • Our Location: This role is based in Watertown, MA, just a few miles outside of Boston. Watertown is our Global Headquarters and our campus, the Arsenal on the Charles, is home to several restaurants, a local gym and large outdoor space. This office also has a cafeteria, coffee café and food trucks that rotate every day.
  • Our Culture: At athenahealth, our employees (or "athenistas") are committed to making healthcare smarter. Our success is dependent on the diversity, collective spirit, and contributions of our people, clients and partners. We value teamwork and believe that the strength of our team comes from supporting each other and leveraging our specialized skills. If you are looking for a company that will enable you to work outside of your comfort zone to transform the healthcare ecosystem, athenahealth is the place for you.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support, collaborative workspaces and dog-friendly offices - just to name a few.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

taoperations@athenahealth.com for assistance.


Watertown, Massachusetts

athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale. For more information, please visit www.athenahealth.com

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