Herndon, Virginia

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Material Handler II – Federal (Warehouse) is responsible for receiving, tracking, shipping, and documenting materials for various customers' programs.

The Main Responsibilities

+ Prepare and process daily installation orders, and coordinate with freight carriers and installers delivery scheduling, shipment tracking and problem resolution.

+ Perform fulfillment activities associated with picking, packing, and shipping daily.

+ Able to provide clear and concise oral and written communications to internal and external customers.

+ Actively provides feedback and assures information is timely, accurate, and relevant.

+ Occasional internal contact with order initiator (requestor) and consignee as required for clarification, expedite order requests, order status pertaining to requests, purchases, and returned orders.

+ Performs cycle counts and material stocking to storage locations. Opens and seals crates, boxes, cartons, and other containers associated with product verification for receiving, inventory and shipping.

+ Collect, sort, receipt, store, and distribute materials associated with daily returns and de-installed equipment.

+ Perform on-call after-hours duty for emergency service outages and or replacement requests.

+ Perform all transactions in the warehouse management systems, which requires learning SAP and LCAM applications.

What We Look For in a Candidate

+ High School/GED

+ A minimum of 1-2 years of warehouse experience is required, including operating directly in the warehouse management system

+ Proficient in computer systems knowledge and skills, as well as experience with Outlook, Excel, and Word applications

+ Familiarity and experience in warehouse fundamentals including knowledge of basic practices, and procedures of material receipt, order fulfillment, RMA returns and inventory management

+ Must be able to operate a forklift, load and unload materials, and have the ability to lift up 50 lbs.

+ Must be a motivated self-starter able to work individually or within a team, and have the ability to monitor and work from logical inventory work queues.

+ Capable of identifying items by mfg. the part number and serial number when applicable.

+ Must have good analytical, conceptual, and problem-solving skills and good oral and written communication skills

+ Must be flexible in job tasks, and have the ability to perform on-call and call out duties 24 X 7 on a rotational basis

+ Ability to learn systems and processes quickly, and to communicate effectively to address issues


+ Experienced working in a high-volume warehouse.

+ Experienced with SAP and SAP WM systems

+ Experience and knowledge handling government materials and equipment

Security Requirements

+ US Citizenship required

+ Secret Clearance (applicants selected will be subject to a government security investigation)

Requisition #: 237788

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Herndon, Virginia

Lumen is an enterprise technology platform that enables companies to capitalize on emerging applications and power the 4th Industrial Revolution (4IR). This revolution is redefining how we live and work, creating an unprecedented need for an advanced application delivery architecture—designed specifically to handle the complex and data-intensive workloads of next-gen technology and businesses.


We integrate network assets, cloud connectivity, security solutions and voice and collaboration tools into one platform that enables businesses to leverage their data and adopt next-generation technologies.


Lumen brings together the talent, experience, infrastructure and capabilities of CenturyLink, Level 3 and 25+ other technology companies to create a new kind of company—one designed specifically to address the dynamic data and application needs of the 4th Industrial Revolution.

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