Hayward, California

What you will do

The Commercial Account Resale Representative is responsible for proposing and selling reactivation services and technologies, as well as up-selling products within an assigned territory to commercial locations that have previously disconnected a Johnson Controls security system or any of its components.

How you will do it

  • Maintains a commanding knowledge of Johnson Controls product line (both current and legacy technology), as well as the services that Johnson Controls.
  • Identifies prospects by using creative lead-generating techniques, including data mining and follows up with prospects.
  • Sells reactivation services and up-sells products within assigned territory to customers who have a previously discontinued Johnson Controls security system.
  • Sells Johnson Controls Security system add-ons, modifications and/or conversions to current customers in order to optimize the customer's existing system.
  • Communicates Johnson Controls Security's value proposition, positive features, benefits and advantages of Johnson Controls security products and services to both current and prospective customers.
  • Meets or exceeds assigned sales and service performance goals.
  • Prepares final contracts for signature, processes work orders and completes all paperwork in accordance with approved and standardized procedures.
  • Conducts post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been in service.
  • Maintains customer retention, handing off the opportunity to the Account Executive for the territory.
  • Adheres to current Johnson Controls policies, procedures, products, programs and services.

What we look for


  • High school degree or equivalent required
  • Previous experience in commercial/business to business (B2B) sales required
  • Excellent interpersonal skills
  • Strong communication, negotiating, and time management skills
  • Flexible
  • Ambitious/ action oriented
  • Entrepreneurial drive
  • Aptitude for problem solving
  • Ability to determine solutions for customers (consultative sales approach)
  • Valid drivers' license with clean driving record
  • Ability to work a full time schedule
  • Available for local travel, nights and weekends to accommodate the customers' agenda


  • Previous experience in selling technology-based solutions preferred

Johnson Controls International plc.is an equal employment opportunity and affirmative action employer and allqualified applicants will receive consideration for employment without regardto race, color, religion, sex, national origin, age, protected veteran status,genetic information, status as a qualified individual with a disability, or anyother characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require anaccommodation during the application process, please visit www.johnsoncontrols.com/careers.

Hayward, California


Johnson Controls -

The future is being built today, and Johnson Controls is making that future more productive, more secure and more sustainable. We create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. At its core, that promise is about delivering innovation that make people’s lives – and the world – better.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

Explore our site to learn how our innovative solutions are driving the future of urban efficiency.

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