Biloxi, Mississippi


Executes and ensures daily operations are performed as per established polices & practices. Ensures the facilities remain clean and they promote a friendly atmosphere, by assisting patrons with their questions and equipment needs.


  1. Customer Service/Public Relations in a fitness type facility.
  2. Position requires extensive interaction with a large customer base with the ability to handle customer issues.
  3. Maintains accurate event/facility attendance records for programs.
  4. Handles telephone inquiries, greets visitors, and provides information.
  5. Reports all accidents and ensures that victims receive proper care.
  6. Ensures security and accountability of both government furnished and expendable equipment/property.
  7. Ensures cleanliness/serviceability of equipment and check out items.
  8. Ensures that all rules, regulations and safety practices are properly enforced to include general housekeeping.
  9. Must be available to perform other duties as assigned.
  10. Must be available to work any/all shifts as needed.


MINIMUM QUALIFICATIONS: Education/Certifications: One year related experience may be substituted for one year of education, if degree is required.

  • High School graduate or equivalent.
  • CPR/AED and First Aid certification from a nationally/internationally accredited agency is required within 60 days of hire.


  • Must have general knowledge base of health and fitness programs and equipment. At least 1 year customer service field experience.


  • Must exhibit strong organization and communication skills.
  • Capable of effectively communicating technical information in English, both written and verbal.
  • Must have the ability to quickly solve problems.
  • Must have superior organizational skills, working in a fast-paced, on-demand environment.
  • Requires strong interpersonal skills to work with internal and external customers.
  • Requires a collaborative work style, fostering cooperation and teamwork.
  • Must be able to exercise discretion and good judgment.

We are committed to an inclusive and diverse workplace that values and supports the contributions of each individual. This commitment along with our common Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation and expand our success in the global marketplace. Vectrus is an Equal Opportunity /Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, protected veteran status or status as an individual with a disability. EOE/Minority/Female/Disabled/Veteran.


Biloxi, Mississippi

Vectrus is a leading global government services company with a history in the services market that dates back more than 70 years. The company provides facility and base operations; supply chain and logistics services; information technology mission support; and engineering and digital integration services to U.S. government customers around the world. Vectrus is differentiated by operational excellence, superior program performance, a history of long-term customer relationships and a strong commitment to their customers' mission success. Vectrus is headquartered in Colorado Springs, CO, and includes about 6,700 employees spanning 129 locations in 22 countries. In 2018, Vectrus generated sales of $1.3 billion. To learn about career opportunities at Vectrus, visit

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