Fresno, California

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

**Operations**

• Manage the daily activities ensuring on-time services

• Assure the location’s operating practices comply with applicable federal and state regulations and Company policies

• Establish location goals and priorities

• Effectively present and communicate Company and Market strategies, values, and goals to staff

• Manage frontline supervisor’s responsibilities, expectations, and accountabilities

• Collaborate with local Management for resource sharing, ideas, and business or operational enhancements

• Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements

• Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

**People Development**

• Develop a strong, trusting, and reliable team

• Understand team members’ career aspirations and provide assignments to develop skills and or close gaps

• Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration

• Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company

• Develop and or implement plans to improve customer satisfaction index and on-line community reviews

**MINIMUM REQUIREMENTS**

**Education**

• High school diploma or equivalent

• Technical diploma in Funeral Services or Mortuary Science preferred

Certification/License

• Funeral Director license as required by state/province law and as prescribed by each state board

**Experience**

• Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities

• Budgeting and expense control experience strongly preferred

**Knowledge, Skills and Abilities**

• Ability to work evenings and weekends

• Financial and business acumen

• Proficient in MS Office suite

• Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers

• Excellent customer service skills

Postal Code: 93720

Category (Portal Searching): Operations

Job Location: US-CA - Fresno

**Req ID:** Req.92415

**Position Type:** Full time

**Who we are. What we do.**

We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

_"SCI” refers to Service Corporation International and its affiliates._

**Equal Opportunity Employer, M/F/D/V**

Fresno, California

Who we are. What we do.

We’re more than North America’s largest single provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 25,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

Our Purpose

Service Corporation International is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

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