Norcross, Georgia

The Installer Helper is responsible for assisting Installers for the accurate and professional installation of all Bath Fitter products at the job site according to Bath Fitter procedures and to the customer's complete satisfaction.

Tasks and Responsabilities

Adhere to all Bath Fitter installation standards and procedures while doing installations and providing services.
Maintain a pleasant and professional attitude when dealing with customers.
Respect customers' property and leave work area clean.
Always wear Bath Fitter uniform on the job, observing rules of good grooming and hygiene.
Inform customers about the functionality, care and upkeep of their new installations.
Accurately complete and submit to office all necessary paper work and photos: e.g., EOI form, job costing sheet, checklists, etc.

Take inventory of installation vehicle as required.
Support in completing service calls as required.
Abide by all Bath Fitter policies and procedures.
Adhere to all Bath Fitter safety policies and procedures.
Attend and participate in regular branch and/or regional meetings and training sessions.
Realize the Installer Helper's role as the personal representative of Bath Fitter while in uniform and act accordingly.
Perform other duties as assigned

Job Requirements

Education and/or Experience - High school diploma, general education degree (GED) or equivalent education required.
Carpentry and/or trim carpentry and renovation experience required, with the ability to take accurate measurements using tape measure, level and combination square.
Excellent customer service skills.
Valid driver's license and maintain a clean driving record.
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Mathematical Skills - Ability to add, subtract, multiply and divide in all units of measure.
Reasoning Ability - Ability to apply common sense understanding to carry out detailed written, illustrated or oral instructions

Demonstrated Skills

Problem Solving - Identifies and resolves problem in a timely manner.
Oral Communication - Speaks clearly and persuasively; participates in meetings.
Written Communication - Writes clearly; able to read and interpret written and illustrated information.
Teamwork - Contributes to building positive team spirit.
Diversity - Promotes a harassment-free environment.
Ethics - Treats people with integrity and ethically.
Organizational Support - Supports organization's goals, values and code of ethics.
Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely and appropriate decisions.
Planning/Organizing - Prioritizes work activities; uses time efficiently.
Professionalism - Focuses on solving conflict, not blaming; treats others with respect and consideration; accepts responsibility for own actions.
Quality - Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Looks for ways to improve and promote quality.
Quantity - Meets productivity standards; completes work in timely manner.
Safety and Security - Observes safety and security procedures; reports unsafe conditions; uses equipment and materials properly.
Attendance/Punctuality - Is consistently at work and on time.

Norcross, Georgia

At Bath Fitter, we are committed to making
your bathroom renovation an easy, simple,
and enjoyable experience.

   

We want to provide the kind of service that makes people smile – the kind of service that leaves an impression. If you are satisfied with the process and the end result, then we know we've done our job!

We are dedicated to providing a quality product, one that is professionally installed by our trained and qualified staff. And we stand behind our product by offering a lifetime warranty for as long as you, the original purchaser, own your home (subject to limitations, see your location for details).

Our team includes a group of personable and friendly customer service representatives who are available to field your questions, comments, and concerns. Customer concerns are handled with care. We don’t rest until the issue has been resolved to our customer’s satisfaction.

 

 

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