Cortland, New York

Position Summary: The department is accepting applications to fill future or anticipated openings in the 2019-2020 academic year. As a member of the Campus Technology Services desktop support team, this individual will be responsible for installation, support, troubleshooting, and upgrades of Windows desktop technologies in the academic, administrative, and research environments at SUNY Cortland. This individual will provide campus-wide technology services, support and consultation, including phone, e-mail, and in-person support regarding hardware/software installation, troubleshooting and problem resolution for Windows desktops. Major Responsibilities: Provide front-line campus-wide technology services, support and consultation, including phone, e-mail, and in-person support regarding hardware configuration, operating systems, utility and application software, communications, networking, and enterprise-wide systems. Respond to customer problem

Cortland, New York

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