Woonsocket, Rhode Island

Job Description
As the Pharmacy Process Innovation-Senior Consultant, you will focus primarily on supporting the identification and implementation of opportunities that aim to improve the financial outcomes, customer service, and efficiency associated with the pharmacy business model.

You will be part of a multi-disciplinary team, using pharmacy and leadership experience to guide project-based work that results in innovative new approaches for supporting pharmacy operations focused on script triage, data entry, and problem resolution. The day-to-day experience of the role will vary – prototyping and testing new operational models, conducting root cause analysis, supporting various change management efforts, designing requirements, and testing new IT solutions. You will routinely interact with the following groups: IS, Product Development, Loss Prevention, Compliance, Pharmacy Operations, Legal, Pharmacy Merchandising, Quality and Safety, & Field Leadership.

Our ideal candidate will have strong collaboration skills as it is necessary to work cross-functionally and influence our store teams, field leadership, and internal business partners. They will also have independent leadership skills, as well as analytical and communication skills, and deep pharmacy system and workflow knowledge. In addition, the individual must demonstrate a consistent track record of delivering results.

Required Qualifications
- 1+ years experience demonstrating strong writing skills in gathering, authoring, managing, and presenting scientific, operational, or metric-based documentation
- 1+ years experience communicating technical results in an easy to understand manner for a non-technical audience
- 2+ years experience with Microsoft Office Suite, including MS Word, MS Excel, and MS PowerPoint.
- Pharmacy, healthcare, agency, consulting, or retail experience

Preferred Qualifications
- Experience with SQL
- Bachelor's Degree

Verifiable High School Diploma or GED required

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.

We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. See Job Description

Woonsocket, Rhode Island

Continue serving and work with a purpose

As a CVS Health colleague, you'll find career opportunities across the organization and at every stage of your career. More important, your work will have an impactful purpose on someone's life, including your own. Learn more about how you can continue serving on your next mission at CVS Health.

Careers for Veterans and Military Spouses


"The military has an ethos that is grounded in purpose-driven service that’s bigger than the individual. The same holds true for us at CVS Health. You can talk to colleagues in any part of our business and they will be able to articulate our company’s purpose. Working here provides an opportunity for service members and military spouses to continue to serve, just in a civvies."

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