Jefferson, Louisiana

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

**JOB RESPONSIBILITIES**

+ Utilize troubleshooting skills to identify issues, analyze options and provide or suggest solutions that will provide the best solution for the Company.

+ Key point of contact for financial application support issues. Communicate with SCI end users, contractors and vendors to troubleshoot issues with financial systems.

+ Perform, execute and monitor appropriate audit controls as appropriate.

+ Participate in new system upgrades which may include learning, documentation, testing, functional/technical review or creation and execution of upgrade (or patches).

+ Prepares reports, performs analysis, and evaluates opportunities for providing a more stable environment for the appropriate financial system.

+ Assists in identifying best practices through a review of processes.

+ Establishes and maintains relationships with various departments.

+ Escalates obstacles/issues to meeting timelines and deliverables.

+ Reports project status according to prescribed timelines for a given project.

+ Monitor interface emails, interface results or reports to ensure that interface files are being distributed or consumed as per design.

+ Communicate or serve as the primary liaison on behalf of the team to communicate with vendor or members of the business community to ensure that interfaces are operating effectively.

+ Serve as the primary liaison with IT Interface teams to troubleshoot or monitor interface execution and interface performance as appropriate.

+ Monitor and manage issue tracking, user requests or interfaces to troubleshoot issues surrounding user management.

+ Create users and roles as desired while following strict guidelines for user management.

+ Perform SOX controls or necessary reporting on scheduled basis to ensure company policies and procedures are followed appropriately.

**MINIMUM REQUIREMENTS**

**Education:**

+ Bachelor’s degree in Business, IT or directly related field

**Experience:**

+ Three (3) years’ experience in a functional analyst, technical analyst or business analyst or similar role

+ Experience with ERP systems - Oracle preferred

**Knowledge, Skills & Abilities:**

+ Communicates effectively in both written and oral

+ Knowledge in operational business processes and systems

+ Proficient in various software programs, including Excel, Word, Outlook and PowerPoint

+ Demonstrated knowledge of process improvement

+ Good leadership, inter-personal and motivational skills

+ Strong oral and written communication skills with all levels of management, end-users and peers

+ Basic understanding of databases and standard file layouts for conversions and interfaces

\#SCI

Postal Code: 70121

Category (Portal Searching): Information Technology

Job Location: US-LA - Jefferson

**Req ID:** Req.91670

**Position Type:** Full time

**Who we are. What we do.**

We are North America’s largest provider of funeral, cremation and cemetery services. We are more than 20,000 dedicated individuals, who proudly serve our community, provide caring assistance to families in need, and honor veterans and public servants.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

_"SCI” refers to Service Corporation International and its affiliates._

**Equal Opportunity Employer, M/F/D/V**

Jefferson, Louisiana

Who we are. What we do.

We’re more than North America’s largest single provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 25,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

Our Purpose

Service Corporation International is dedicated to compassionately supporting families at difficult times, celebrating the significance of lives that have been lived, and preserving memories that transcend generations, with dignity and honor.

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

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