This position description assumes that the individual has satisfied all basic requirements for employment by G4S Secure Solutions (Canada) Inc. (G4S), including but not limited to: criminal police information check (CPIC), background check, minimum age and minimum education (high school diploma or foreign equivalency, or earned GED). As well, this job description in no way states or implies that these are the only duties to be performed by this employee. The individual in this position is required to follow any other instructions and perform any other duties requested by this position’s management.

GENERAL PURPOSE AND FUNCTION but are not limited to:

  • The bilingual scheduling position to provide scheduling duties for a 24/7 operation
  • Design, maintain and implement Master Schedules for all job sites as required
  • Maintain and provide all reports as required by in-house scheduling software
  • Ensure all electronic reports are transmitted as per Branch and Company requirements
  • Document all work hours, time differences and employee changes in the online systems to ensure accuracy.
  • Assign new staff and re-assign staff according to site requirements and established procedures
  • Ensure all vacancies due to any kind of absences are filled with the most suitable, qualified replacements and are fully staffed
  • Manage the additional costs of training time and  overtime by the judicious selection of staff to fill vacancies
  • Ability to track, analyze and forecast scheduling trends
  • Maintain communications between security guards and site supervisors
  • Recommend disciplinary action to the Operations Manager, in respect of employees who are continually late or absent from duty, who refuse work assignments, who fail to report for work without prior notice, or who generate client complaints
  • Ensure data relevant to employee lateness, illness, recommendations for disciplinary action or positive feedback received are inputted into Time-gate and communicated to managers
  • Establish and maintain effective liaison with the HR department and/or Recruiter
  • Ensure that all employee complaints are resolved as quickly as possible or referred to management, HR, or Area Manager
  • Accept temporary work from established Clients on behalf of the Company and ensure that work orders are completed for all such work accepted
  • Coordinate all temporary work as assigned
  • Disseminates duties, post orders to staff when assigning duties.
  • Position may be required to work days/evenings/ nights and weekends as required to meet organizational needs
  • Demonstrated ability to work effectively with employee groups and building partnerships at all levels of the organization


  • Maintain the confidentiality of all information relative to Company operations and personnel.
  • Communicate in a diplomatic, courteous and effective manner.
  • Represents and promotes G4S interests both internally and externally.


G4S is the world's leading international security solutions group, with more than 50,000 employees across the United States and Canada

Offering a unique combination of personnel, project management, risk management, and technology solutions, G4S focuses on advancing the safety and security of businesses and Governments, ensuring the security of key assets—people, property, products and reputation.

G4S Secure Solutions in North America encompasses a range of business units which together provide the opportunity for truly integrated services to Government and the business sector.

  • G4S Secure Solutions (USA) is a leading provider of integrated security solutions in the United States 
  • G4S Regulated Security Solutions (RSS) is a leading provider to customers in the specialized fields of commercial nuclear and petro-chemical facilities
  • G4S Nuclear Security Services Corporation (NSSC) is the worldwide leader in the field of detection and assessment systems for high level security facilities in the United States 
  • G4S Youth Services LLC provides governments with safe, secure, and effective programs that address the needs of delinquent and troubled youth
  • G4S Secure Solutions (Canada) Ltd works in partnership with governments, businesses and organizations to provide integrated security solutions in Canada

G4S Technology provides integrated systems and security solutions, protecting everything from small offices and schools to large multi-national organizations and high security Government facilities.

G4S Compliance & Investigations is a global leader in fraud abatement solutions and corporate compliance needs.

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