Enterprise Service Desk Operations Delivery Program Manager - Military Veterans

at General Dynamics

Washington, District Of Columbia

Responsibilities for this Position


Location: USA DC Washington
Full Part/Time: Full time
Job Req: RQ70409


Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:

Job Family:
Business Operations

Job Description:

GDIT is seeking a Enterprise Operations Service Delivery Program Manager in Washington, DC supporting a customer contract. The selected candidatemust be a US Citizen and eligible to obtain a Public Trust clearance.

To qualify, you must meet these basic qualifications:
  • At least 8 years of related management experience with an emphasis on Service Desk and End User Computing programs and/or projects, including mission critical programs, IT systems implementation and solution development
  • At least 5 years of proven experience managing a program with at least 50 personnel delivering Enterprise Operations Support Services to at least 6000 end users across multiple locations
  • At least 3 years of experience interfacing and presenting to C-level executives
  • Bachelor's degree. May be substituted with 6 additional years of related experience


It would be great if you also had:
  • ITILv3 certification
  • PMI's PMP certification preferred


Other qualifications include:
  • Excellent communication skills.
  • Strong analytical and problem solving skills to troubleshoot and resolve issues relevant to business operations.
  • Ability to balance and prioritize work
  • Self-starter


Scheduled Weekly Hours:
40

Travel Required:
None

T elecommuting Options:
Some Telecommuting Allowed

Work Location:
USA DC Washington

Additional Work Locations:

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done. \n\nGDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.





PI128508888

Washington, District Of Columbia

Organization logo
General Dynamics

General Dynamics is a global aerospace and defense company.

From Gulfstream business jets and combat vehicles to nuclear-powered submarines and communications systems, people around the world depend on our products and services for their safety and security.

We offer a broad portfolio of innovative products and services in business aviation; combat vehicles, weapons systems and munitions; IT and C4ISR solutions; and shipbuilding and ship repair.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

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