Wahiawa, Hawaii

Responsibilities for this Position

Senior Tech Operations Specialist

Job ID: 2020-46137
Required Clearance: Secret
Posted Date: 10/15/2020
Category: Technicians/Technical Support
Employment Type: Full Time
Hiring Company: General Dynamics Mission Systems

Basic Qualifications

Bachelor’s degree in a related specialized area or field or equivalent is required plus a minimum of 2 years of relevant experience; or a Master's degree.


Department of Defense Secret security clearance is required at time of hire. Candidates must be able to obtain a Top Secret clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.

Responsibilities for this Position

Imagine building your career by supporting the solutions that advance the mission of our nation’s service members, intelligence analysts and first responders. That’s the challenge that’s waiting for you at General Dynamics Mission Systems. Here you have the opportunity to redefine innovation and excellence for the world. Are you ready? Then make a career move that makes an impact at General Dynamics Mission Systems.

By effectively collaborating on the operations team within a 24/7 Network Operations Center (NOC) environment, the Senior Tech Operations Specialist will provide monitoring of Enhanced Mobile Satellite Services (EMSS) operations. This includes physical security systems, building management/monitoring systems, telephone switching equipment, radio equipment, satellites, and data communications equipment. Your responsibilities while working with your shift teammates will entail responding to alarms, testing services, building customer trouble-tickets, and providing situational awareness to subject matter experts and customers. You will be supporting the Enhanced Mobile Satellite Services program, part of the United States Space Force. Think you’re up to the task?

What you’ll experience:

  • Technologies that are uniquely designed to support missions using a low earth orbit satellite constellation
  • A team of bold thinkers committed to exploring what’s next
  • Opportunities to gain new knowledge

What you bring to the table:

  • A Bachelor’s degree in a related specialized area or field or equivalent plus a minimum of 2 years of relevant experience; or a Master's degree
  • Extensive knowledge of communications systems and network operations
  • Solid knowledge in the technical application of network management systems and corresponding tools such as Red Hat Enterprise Linux/Windows OS and REMEDY/EM7 based trouble reporting and tracking

What sets you apart:

  • Strong ability to develop solutions to highly complex problems that require significant ingenuity, innovation and creativity
  • Solid communication skills to interface with customers of the system or network
  • Commitment to ongoing professional development

Company Overview

General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high performance team!

General Dynamics is an Equal Opportunity/Affirmative Action Employer that is committed to hiring a diverse and talented workforce. EOE/Disability/Veteran


Wahiawa, Hawaii

General Dynamics is a global aerospace and defense company.

From Gulfstream business jets and combat vehicles to nuclear-powered submarines and communications systems, people around the world depend on our products and services for their safety and security.

We offer a broad portfolio of innovative products and services in business aviation; combat vehicles, weapons systems and munitions; IT and C4ISR solutions; and shipbuilding and ship repair.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

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