Residential/Small Business Lead Alarm Service Technician - Atlanta - Military Veterans

at ADT

Atlanta, Georgia

Categories Security Installation & Service, Sales, Business Development, Field
Company Overview:
At ADT, we’ve been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most.
Position Summary:
The Residential Service Technician is a troubleshooter and service expert who is responsible for alleviating concerns the customer may have regarding a security system. The Residential Service Technician advises customers and the customer care center of the status of systems and processes inspections.
  • Locate and alleviate trouble with damaged equipment or wiring.
  • Readjust equipment, repair or replace inoperative equipment and test for operation.
  • Read blueprints, building and electrical plans in order to complete equipment repairs.
  • Prepare trouble order forms to report temporary repairs.
  • Coordinate inspections and/or installations with police, fire departments, or other appropriate agencies.
Education/Certification:
  • High school diploma or GED.
  • Nicet Level 3 Certification preferred.
Experience:
  • Minimum 8 years experience installing and inspecting/repairing ADT or comparable product
Skills:
  • Excellent communication skills.
  • Valid driver's license required.
ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

Atlanta, Georgia

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ADT

ADT IS A LEADING PROVIDER OF ELECTRONIC SECURITY, INTERACTIVE HOME AND BUSINESS AUTOMATION AND ALARM MONITORING SERVICES IN THE U.S. AND CANADA.

We have one of the most trusted and well-known brands in the security industry today. ADT currently serves more than six million residential and small business customers, making us the largest company of our kind in both the United States and Canada. We deliver an integrated customer experience by maintaining the indus -try’s largest sales, installation and service field force and most robust monitoring network, all backed by the support of nearly 16,000 employees. Our broad and pioneering set of products and services—from interactive home and business solutions to home health services—meet a range of customer needs for today’s active and increasingly mobile lifestyles.

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