Community Service Officer - Temporary Part-Time | Camden County College - Military Veterans

at HERC - New Jersey/Eastern PA/Delaware

Camden, New Jersey

Location: All locations Department: Public Safety Days and Hours: Flexible Job Description: Welcome and respond to all inquiries from visitors, students, faculty, and staff and act in a friendly and helpful manner. Ensure physical security by controlling access of associates and visitors, along with maintaining visitor control logs. Enforce Camden County College standards as they relate to loss prevention and safety procedures. Monitor designated areas using a range of techniques such as floor-walking and operating security camera systems. Conduct surveillance to detect, prevent and assist with the violators of policy and notifying appropiate authorities. Assist Public Safety Officers with conducting routine inspections of there assigned area to maintain physical security and protection of assets. Answer multi-line telephone and forward security concerns to on duty Public Safety Officers. Participate in the training of new hire associates in matters of loss prevention. Serves as back-up cashier and data entry for Camden city campus concierge desk. Perform Clerical duties as assigned pertaining to the Public Safety operation. Responsible for manning the Public Safety Department’s service call and complaint desk Receives service calls, complaints, and incident reports from students, faculty, staff, campus visitors, and the general public. Accurately records important information for further action. Dispatch Public Safety Officers and other appropriate emergency response providers to serious incident locations. Coordinate emergency assistance communications. Monitor emergency telephones, CCTV video, and dispatches personnel in accordance with outlined procedures. Maintain and organize detailed and accurate records and daily logs in accordance with office filing procedures. Order and maintain adequate quantities of office materials, supplies, and equipment. Must be available to work outside of regular hours on an “on-call” basis during emergencies and periods of inclement weather; and work overtime when required to complete time critical assignments. Processing identification cards and traffic violation reports This position description outlines the general nature and level of work assigned to individuals who function in this job. This description is not exhaustive; other duties and responsibilities may be assigned. Duties, qualifications, and responsibilities may change at the discretion of the College at any time. Minimum Qualifications: High school diploma/ GED required. No conviction of a felony or misdemeanor crime. Minimum of one-year experience in a customer service related field or Public Safety work environment. Ability to complete multiple tasks simultaneously. Good interpersonal and oral communication skills. Ability to communicate effectively and courteously with the College Community, customers, and the general public. Proficiency in Microsoft Office applications including Word, Access and Excel. Ability to perform essential job function during stressful situations. Certified in CPR and First Aid/or the ability obtain certification during probationary period. Job Category: Temporary

Camden, New Jersey

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