Kansas City, Missouri

Description

SHIFT: No Weekends

SCHEDULE: Full-time

Do you have the career opportunities as a Care Assure Nurse Navigator you want in your current role? We have an exciting opportunity for you to join Research Medical Center, a facility that is part of the nation's leading provider of healthcare services HCA Healthcare.

 

At RMC we want to ensure your needs are met. We offer a variety of comprehensive medical, dental, and vision plans along with some unique benefits including:

  • Tuition Reimbursement/Assistance Programs
  • Paid Personal Leave
  • 401k (100% annual match – 3%-9% of pay based on years of service)
  • Identity Theft Protection discounts
  • Auto, Home, and Life Insurance options
  • Adoption Assistance
  • Employee Stock Purchase Program (ESPP)

 

Our teams are a committed, caring group of colleagues. Do you want to work as a Care Assure Nurse Navigator where your passion for creating positive patient interactions are valued?  If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! 

 

About this unit:

Care Assure is our hospital’s commitment to excellence in follow-up care. Care Assure was created to ensure patients receive appropriate care following hospital visits. Clinically trained Nurse Navigators support patients after discharge from the hospital by answering questions and facilitating follow-up appointments.
 
By taking a broad view of patient care, Care Assure helps to improve management of disease during the transition from the hospital back into the community. Follow the link below to find out more about our Care Assure program.
 
HCA Midwest Health Care Assure Program
 

Responsibilities:

  • The Care Assure Nurse Navigator is responsible for the programs and resources that support the navigation of high risk patient populations through complex healthcare environments for the optimization of care and outcomes.
  • Reviews patient case lists generated by technology-enabled data triggers to identify patients that could benefit from intervention.
  • Communicates with physicians (in the hospital and in the community) about patients' potential for referral / follow-up treatment.
  • Provides feedback to leadership in regards to target population in order to enhance care coordination and patient satisfaction.
  • Schedules follow-up appointments and provide information and reminders to patients & physician offices.
  • Tracks outcomes of referrals and treatments.
  • Maintains detailed records to measure effectiveness of program and suggest ways to improve throughout the process.
  • Works with physicians and program leadership on a daily basis
  • Engages providers and patients in a program that will improve outcomes and the efficiency of medical care.
  • Performs position specific job functions at an acceptable level.
  • Reviews clinical progress of patients and coordinates communications to referring, consulting, and primary care physicians.
  • Plan, organize and provide direct care to the patient, as appropriate, if called upon to do so.
  • Facilitates the development of a patient specific teaching plan.
  • Reviews medications /educates patient as needed, initiate’s communication regarding dashboard triggers with care team.
  • Facilitates ongoing performance improvement activities related to the target population and involving all levels of staff.
  • Educates patient and families regarding planned procedures, medications and treatments.
  • Evaluate clinical educational need of staff related to target population and facilitates collaboration with clinical care givers.
  • Makes appropriate referrals as noted by the physician.
  • Coordinates information among referring, primary care and consulting physicians and ancillary departments.
  • Answers patient/family phone calls, fields’ questions appropriately.
  • Participates in creating an environment that implements the mission, vision and values of the organization.
  • Encourages collegiality and collaboration when integrating pilot services with other departments.
  • Evaluates and provides input regarding the utilization of resources to meet the needs of the target population.
  • Plan and delivers weekly status updates.
  • Reviews pertinent clinical detail including diagnostic imaging studies, lab values and notifies MD as appropriate for abnormal findings.
  • Organization – proactively prioritizes needs and effectively manages resources; possesses excellent organizational skills.
  • Communication – communicates clearly and concisely.
  • Judgment – Makes decisions based upon job knowledge and experience. Seeks advice where applicable. Judgment sensible and reliable.
  • Knowledgeable of clinical workflow, clinical documentation, clinical thought process.
  • Customer Orientation – establishes and maintains long-term customer relationships, building trust and respect by consistently meeting or exceeding expectations. Holds a positive working relationship with hospital staff.
  • Interpersonal Skills – able to work effectively with other employees, patients and external parties.
  • PC Skills – demonstrates proficiency in Microsoft Office, Meditech, and purchasing vendor applications and others as required.
  • Policies and Procedures – articulates knowledge and understanding of organizational policies, procedures and systems.
  • Basic Skills – able to perform mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 

Qualifications

What Qualifications You Will Need: 
  • Bachelor’s Degree in Nursing with graduation from an accredited school of nursing. Will consider ADN with a minimum of 10 years nursing experience. Masters preferred.
  • Minimum 3 - 5 years relevant specialty area experience (i.e. Cardiovascular, ICU, ED, Orthopedic, Neuro., Vascular) Knowledge and application of pertinent computer programs and imaging software (I.E. MUSE, PACS, etc.)
  • Current RN License
  • MS Office, hospital based computing systems (i.e. Meditech), critical thinking, service excellence and good interpersonal communications skills, ability to read/comprehend written instructions, ability to follow verbal instructions, PC Skills. 

 

At Research Medical Center, above all else, we are committed to the care and improvement of human life.  Located in beautiful Kansas City, Missouri, RMC embodies the mission and heart of HCA MidAmerica. We are recognized as a healthcare leader due to our skilled, compassionate and dedicated doctors and nurses.  To ensure that we exceed our patients’ health care needs, we staff over 700 doctors who represent 29 medical specialties in our 590-bed facility.

 

Several of our renowned programs, including Level I Trauma, Sarah Cannon Cancer Care, Grossman Burn Center, Neuroscience Institute and Women’s Care Center, feature advanced technological resources used to diagnose and treat patients. Whether your healthcare needs are urgent and critical or simply routine and preventative, our advanced capabilities allow us to be one of the most comprehensive hospitals in the Kansas City region.

 

HCA Healthcare has been continually named a World's Most Ethical Company by Ethisphere since 2010. In 2018, HCA Healthcare spent an estimated $3.3 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

 

Be a part of an organization that invests in you. We are actively reviewing applications. Highly qualified candidates will be promptly contacted by our hiring managers for interviews. Submit your application and help us raise the bar in patient care! 

 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Notice

Our Company’s recruiters are here to help unlock the next possibility within your career and we take your candidate experience very seriously. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Gmail or Yahoo Mail. If you feel suspicious of a job posting or job-related email, let us know by clicking here.

For questions about your job application or this site please contact HCAhrAnswers at 1-844-422-5627 option 1.

Kansas City, Missouri

HCA Serving Those Who Have Served Us So Faithfully.

Guided by the principle that quality care begins with the warmth, compassion, and positive attitude of our employees, HCA has consistently proven to be the nation’s leading healthcare provider with the widest range of employment opportunities.

Since our founding over 40 years ago, HCA has grown in size and services with over 280 affiliate facilities in 20 states and England. Our family of nearly 190,000 strong is dedicated to developing innovative strategies and practices to better the human condition.

Above all else, we are committed to the care and improvement of human life. Expert care, ethical conduct, innovative technologies, and best practices are the core of our resources. Through these, we strive to deliver high-quality, cost-effective, community-centric health care for approximately 18 million patients annually.

HCA has over 7000 open requisitions in hospitals, diagnostic, outpatient and business operations across 20 states in the U.S.

Our employment opportunities fill job classes in both patient care and business support services. While a majority of positions account for clinical backgrounds, HCA has many opportunities in supply chain and logistics, IT, engineering and technical, administrative and managerial, sales, finance and accounting, environmental, plant ops, HR and many more.

Similar jobs