New York, New York

G4S Secure Integration is looking for a successful Technician that will be responsible for service calls including but not limited to: hardware and software repair and maintenance of warranty and extended warranty projects.

  • Self performs and manages all service calls of intrusion detection, access control, and video management and data communication systems.  On-site work will include troubleshooting of head-end computer systems, field hardware, field devices and sensors, and communication infrastructure including fiber optic cables.
  • Completes service status reports (hard and soft copies), and other documentation as required. Use of software reporting (Service Center) a must.
  • Organizes and coordinates service calls and preventive maintenance with Clients to discuss service activities, changes, and developments with the customer and site personnel.
  • Provide warranty service, including replacement of defective material and repair of faulty workmanship within two days.
  • Provide maintenance service for the warranty period, including at least two semi-annual visits to site for checking and adjustment of equipment.
  • Answer service calls within 24 hours.
  • Maintenance calls shall be completed within five days of notification.
  • Software/firmware maintenance: new releases or updates of hardware, software, technical and alert bulletins released by the access control manufacturer shall be applied to the system.
  • Other duties as assigned by supervisor.
  • During downtime of service calls, candidate shall assist the Project Manager and project specific Superintendent with installation projects.

New York, New York

G4S is the world's leading international security solutions group, with more than 50,000 employees across the United States and Canada

Offering a unique combination of personnel, project management, risk management, and technology solutions, G4S focuses on advancing the safety and security of businesses and Governments, ensuring the security of key assets—people, property, products and reputation.

G4S Secure Solutions in North America encompasses a range of business units which together provide the opportunity for truly integrated services to Government and the business sector.

  • G4S Secure Solutions (USA) is a leading provider of integrated security solutions in the United States 
  • G4S Regulated Security Solutions (RSS) is a leading provider to customers in the specialized fields of commercial nuclear and petro-chemical facilities
  • G4S Nuclear Security Services Corporation (NSSC) is the worldwide leader in the field of detection and assessment systems for high level security facilities in the United States 
  • G4S Youth Services LLC provides governments with safe, secure, and effective programs that address the needs of delinquent and troubled youth
  • G4S Secure Solutions (Canada) Ltd works in partnership with governments, businesses and organizations to provide integrated security solutions in Canada

G4S Technology provides integrated systems and security solutions, protecting everything from small offices and schools to large multi-national organizations and high security Government facilities.

G4S Compliance & Investigations is a global leader in fraud abatement solutions and corporate compliance needs.

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