Austin, Texas

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We're looking for a Lead User Experience (UX) Designer to thoughtfully contribute to our award-winning electronic health record and physician practice management products. In this role, you will work closely with a multi-disciplinary agile R&D team to define, design and test products and digital services with the goal of creating healthcare solutions on par with the best enterprise and consumer-oriented experiences-easy to use, effective, and satisfying. You will also set an example and establish best practices for more junior design colleagues. A successful candidate will embrace the challenge of solving meaningful problems that present the greatest opportunities to ease the burden on humans in healthcare by removing obstacles or creating better paths.

The Team: The Scheduling zone is creating an open platform in healthcare that will be used by patients and providers to find care. Our products and services will reduce cost, increase access, and improve healthcare outcomes.

Job Responsibilities
  • Conduct primary and secondary research efforts
  • Design scalable, web-based product experiences
  • Identify opportunities for improvement in existing products
  • Identify and frame user-centered problems
  • Seek out and incorporate feedback from users and cross-functional teams
  • Promote and demonstrate design best practices for product owners, engineers, and more junior design collaborators
  • Proactively seek out and foster connections across the organization to support cohesion and consistency throughout the user's experience

Qualifications
  • 7+ years of professional UX design experience
  • Excellent judgement and decision-making skills
  • Passion for working in high-complexity problem space
  • Self-directed and comfortable with ambiguity
  • Interest in developing a deep understanding of the US healthcare space
  • Outstanding storytelling & presentation skills
  • Portfolio of work demonstrating good taste, great interaction design skills, and attention to detail

About athenahealth
  • Our Purpose: To create a thriving ecosystem that delivers accessible, high quality and sustainable healthcare for all.
  • Our Location: This role is based in Austin, TX. Our beautiful office is the renovated Seaholm Power Plant, located across the street from the new Central Library and Lady Bird Lake.
  • Our Culture: If you're curious, passionate and want to connect with work that matters, you've come to the right place. At athenahealth, our employees (or "athenistas") are committed to making healthcare smarter. At the heart of athenahealth's culture is unconditional positive regard for one another, our customers, their patients and our community. We take time to celebrate diversity and our accomplishments, and strive to be powerfully relevant and refreshingly candid in everything we do.
  • Our Perks: Along with health & financial benefits, our athenistas are offered a variety of perks that promote employee wellbeing such as commuter support (We were named one of the 2018 Best Workplaces for Commuters!), collaborative workspaces and dog-friendly offices - just to name a few.

athenahealth is committed to a policy of equal employment opportunity-that's why we recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. We're happy to provide a reasonable accommodation, for those with a disability, to complete any part of the application process. If you are unable to access or use this online application process and need an alternative method for applying, please contact us at

taoperations@athenahealth.com for assistance.

https://www.athenahealth.com/careers/equal-opportunity

Austin, Texas

athenahealth partners with hospitals and ambulatory customers to drive clinical and financial results. We offer medical record, revenue cycle, patient engagement, care coordination, and population health services. We combine insights from our network of more than 160,000 providers and approximately 117 million patients with deep industry knowledge and perform administrative work at scale. For more information, please visit www.athenahealth.com

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