About Accenture:

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries - powered by the world's largest network of Advanced Technology and Intelligent Operations centers. With 514,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at

About Capability Network

Part of Strategy & Consulting, the Capability Network is a global distributed management consulting organization that provides management consulting and strategy expertise across the client lifecycle. Over 3,500 consultants are part of this rapidly expanding network, providing specialized and strategic industry and functional consulting expertise from key locations around the world. Our Capability Network teams complement Accenture’s in-country teams to deliver cutting-edge expertise and measurable value to clients all around the world. For more information, visit

Job Summary:

• SFCC/ SAP commerce cloud (SAP Hybris Commerce) / Magento Functional Consulting experience in digital commerce implementation (5+ years of total implementations experience) with deep functional, industry and client facing experience

• Extensive experience and hands-on role in conducting requirement gathering and design workshops, preparing solution and functional blueprint, leading and coordinating solution design and deployment across multi-dimensional team

• Onsite Client Experience driving key activities like Requirements Gathering and driving solution workshops

• Ability to drive the engagement with minimal supervision and should be able to work independently from onshore/offshore

Key Responsibilities:

• Candidate should possess In-depth knowledge of business processes and ecommerce Platform & constraints to be a trusted advisor to our clients

• Must bring industry best practices and their expertise on how SFCC/ SAP commerce cloud (SAP Hybris Commerce)/ Adobe Magento platform features work while working in partnership with the business in defining outcomes as well as to-be processes

• Ability to work along with multiple teams (business, development & testing) to bridge the gap between business problems and technical solutions.

• Must be a self-starter and should be able to engage with the business taking the initiative to help identify what the business should be tracking and evaluating. Ability to think through problems and make actionable recommendations

• Must have hands on experience in configuring business user tasks in digital commerce platforms

• Would be required to understand the business language and translate into user stories / requirements which can be understood by the technology team

• Should be able to provide working demos to the business on how all aspects of the solution would work and demonstrate platform functionality to help with any business decisions

• Should have the ability to drive & manage UAT / UAT feedback

About Practice:

The Customer Sales & Service is a functional team aligned to the Capability Network division of Accenture and works with clients across their marketing, sales, and services department. The team provides transformation services across three key offerings namely Living Marketing, Connected Commerce, and Next Generation Customer Care. These services help our clients becoming living businesses by optimizing their marketing and sales strategies and thereby optimizing their cost to serve finally improving revenue per customer.

The team is comprised of individuals who have an in-depth understanding of Marketing, Sales, and Customer Services function and span across various industries like Retail, Communications and High Tech, Banking, Insurance, Energy, Utilities and Financial Services .

We are looking for passionate individual to be part of the Connected Commerce team who can collaborate with our clients to define strategy, design and support implementation of e-Commerce solutions and help optimize our client’s e-Commerce operations


• Bachelor’s degree in related field or equivalent experience

• MBA (From Tier 2 / Tier 3 B Schools )

Knowledge and skill requirements:

• Must have hands on experience in at least two of the below listed eCommerce platforms

o Salesforce Commerce cloud

o Adobe Magento

o SAP commerce cloud (SAP Hybris Commerce)

• In-depth understanding of the capabilities and constraints of the E-commerce platforms is a MUST

• Ability to Create business case and strategic transformation roadmap based on market trends towards E-commerce

• Excellent communication & effective presentation skills

Additional information:

• E-Commerce platform skills is Mandatory

Flexibility to be based out of Bengaluru office and travel when required (Post Pandemic)

Skill/Operating Group E-Commerce Functional Consultant Level Consultant

Location Bangalore Travel Percentage Expected travel could be anywhere between 0 and 100%



Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.