**Job Profile**

**Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

As a Systems Administrator Sr. within PNC's Storage Operations organization, you will be based in Pittsburgh, PA or Cleveland, OH.

You will be assigned to the following shift: Monday - Friday, 11:00pm - 7:30am.

Responsibilities:

*Analysis and proactive troubleshooting of the NAS environment; Addressing all NAS related events and incidents that occur during the coverage window.

The ideal candidate will have the following questions:

*Minimum of two years' experience supporting a large enterprise NAS deployment with the working knowledge and proficiency to perform the following:

*Experienced in analysis, proactive troubleshooting, and performance troubleshooting for the NAS storage environment including the creation of documentation for new process and procedures.

*In-depth review of all replication relationships across the NetApp storage arrays. Ability to identify and resolve any issues with the replication relationships across the NetApp storage arrays for daily clones, mirrors, snaps and vaults, including re-activation and configuration.

*Careful review of the environment for non-critical or repetitive warning symptoms possibly indicative of future issues.

*Strong problem resolution skills including the ability to drive problem and problem bridges.

*Working knowledge of Windows Server, Unix/Linux, Solaris & AIX platforms.

*Knowledge of computer networking to include DNS and Firewall.

*Effectively communicate with internal customers, peers, and managers regarding storage administration issues.

**Job Description**

+ Installs, configures and maintains mid-range operating systems.

+ Analyzes and resolves problems associated with servers, hardware and software.

+ Installs, configures and maintains operating hardware and software.

+ Troubleshoots networking and operating system problems.

+ Provides recommendations for hardware and software planning and budgeting related issues.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Competencies** Configuration Management - Knowledge of and ability to manage the process, tools and techniques for managing hardware, software, communications, facilities and personnel that provide the organization's IT services.Hardware Infrastructure - Knowledge of and the ability to design, implement and integrate IT hardware for its use in business environments.IT Quality Assurance - Knowledge of and the ability to utilize a variety of specific technical tools and testing methods to ensure the quality of IT production.Software Installation and Support - Knowledge of and ability to plan and execute software platform changes with minimal service disruption to the client. **Work Experience** Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. **Education** Bachelors

**Disability Accommodations Statement:**

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET.

**Equal Employment Opportunity (EEO):**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Systems Administrator Sr. ( NetApp Storage ) - Military Veterans

Pittsburgh, PA

Pittsburgh, PA