Grove City, Ohio

Auto req ID: 239849BR
Position Type: Part Time
Employee Type: Nonexempt

Job Summary

This is a frontline manager position that supports the FedEx Ground (FXG) Safety Above All Culture and manages specific day-to-day operations and an assigned staff within a station or hub. Responsible for ensuring safe and efficient package sortation through the management of Package Handlers. The Operations Manager may also manage administrative employees and functions and ensures administrative processes are compliant with FXG policies and procedures and governmental regulations.

Essential Functions

• Serves as a champion for FXG’s Safety Above All Culture and supports all related initiatives
• Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
• Plans, organizes, staffs, directs and controls specific day-to-day operations within the station or hub
• Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
• Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
Determines opportunities for improvement of key metrics and executes action plans to achieve results
• Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals
• Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
• Participates in the development of and responsible for administering company safety strategies and programs
• Investigates, resolves and/or escalates customer service issues, as appropriate
• Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety

NONESSENTIAL FUNCTIONS
• Performs other duties as assigned

Minimum Education

• High school diploma or GED required; Bachelor’s degree in Business, Logistics or a related area preferred

Minimum Experience

• Six (6) months package handler, FedEx Ground field or related experience required; Bachelor’s degree in Business, Logistics or a related area is accepted in lieu of required experience

Required Skills, Abilities and / or Licensure

• Ability to inspire a shared vision and empower and motivate a team
• Demonstrated ability to build professional rapport, effectively lead a team and positively influence diverse groups
• Proven ability to apply sound business judgment to establish and accomplish goals
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice
• Ability to read, interpret and draw conclusions from numerical data and written information
• Software skills, including use of Microsoft Office software and web-based applications
• Ability to maintain a working knowledge of relevant technology-based projects, including various devices and computer- based applications

Other Job Description Information

This is an overnight position that will require weekends

% of Travel for the Position: 0-25%
Address: 6120 South Meadows Drive
City: Grove City
State: Ohio
Zip Code: 43123
Domicile Location: P432

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

Search Engine Description: Operations

Grove City, Ohio

FedEx Ground, a subsidiary of FedEx Corp. (NYSE: FDX), is headquartered in Pittsburgh, Pa., and is a leader in cost-effective package ground shipping, offering dependable service to businesses and residential customers throughout the U.S. and Canada. Through 95,000 employees, more than 600 distribution hubs and local pickup-and-delivery stations, and 61,000 motorized vehicles operated by 5,700 locally-owned small businesses, FedEx Ground transports more than 8.3 million packages daily. The company reported annual revenue of $18.4 billion in fiscal year 2018.

History

Founded in 1985 as RPS; rebranded as FedEx Ground in 2000.

Headquarters

Pittsburgh, Pa.

Principal Officer

President and CEO Henry J. Maier

FY18 Revenue

$18.4 billion fiscal year 2018

Workforce

More than 95,000 team members

Average Daily Volume

More than 8 million packages

Service Area

Service throughout the United States and Canada

Ground Fleet

More than 60,000 motorized vehicles

Operating Facilities

  • 32 ground hubs and over 500 pickup/delivery stations
  • 25 FedEx SmartPost distribution centers

Dropoff Locations

  • 37 Hubs
  • 31 FedEx SmartPost Distribution
  • >550 Pickup/Delivery stations
  • 635 FedEx World Service Locations
  • 1,850 FedEx Office Locations
  • 6,500 FedEx Authorized ShipCenter (FASC) and Third-Party Retail Locations
  • 8,250 FedEx Onsite Locations and FedEx Ship&Get Lockers

Awards

  •     Fortune's -World's Admirable Companies
  •     Fortune -100 Best Companies to Work For
  •     Fortune -One of the 10 Best Workplaces for African Americans
  •     Women’s Business Enterprise National Council -One of America’s Top Corporations for  Women’s Business Enterprises
  •     Fortune Magazine -World's Most Valuable Brands
  •     Reputation Institute -100 Most Reputable Companies in the World
Customer Service

1-800-Go-FedEx® (1-800-463-3339) or customer support at fedex.com

FedEx Ground: U.S.
FedEx Ground provides 100-percent coverage to every business address in the United States, with small-package delivery in one to five business days in the continental U.S. and in three to seven business days to Alaska and Hawaii.


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