Houston, Texas

Work Shift: DAY

Work Week: M - F


Job Summary

At Houston Methodist, the Driver Class B is responsible for the operation of a commercial class delivery vehicle with a Gross Vehicle Weight Rating (GVWR) of at least 30,000 lbs. The position will handle the delivery of bulk, palletized supplies and equipment to all Houston Methodist Hospital campuses, offsite clinical care centers, corporate buildings and associate entities which originate from the offsite Distribution Center.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS
o Provide personalized care and service by consistently demonstrating our I CARE values:
- INTEGRITY: We are honest and ethical in all we say and do.
- COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
- ACCOUNTABILITY: We hold ourselves accountable for all our actions.
- RESPECT: We treat every individual as a person of worth, dignity, and value.
- EXCELLENCE: We strive to be the best at what we do and a model for others to emulate. 
o Focuses on patient/customer safety
o Delivers personalized service using HM Service Standards
o Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
o Intentionally rounds with patients/customers to ensure their needs are being met
o Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.

PEOPLE - 20 %
1. Works collaboratively with the Logistics Supervisors and Shift Coordinators to identify all outbound orders and timing of established deliveries with clear and professional communication. (EF)
2. Works directly with Fleet Supervisor and Technicians to determine availability of all fleet assets for defined assignments and considers timelines required for use in other operational work to be performed by drivers on shift. (EF)
3. Develops working relationships with customer base and identifies key points of contact for daily transactions on scheduled routes. (EF)
4. Responds positively to requests for assistance from customers, employees and visitors, using clear and professional communication to facilitate problem resolution. (EF)

SERVICE - 30 %
1. Forms and maintains good communication and rapport with all SCM Receiving teams to ensure accurate and efficient means for delivery of goods and equipment to their respective campuses. (EF)
2. Demonstrates professionalism and consistently models excellent customer service skills while traveling. (EF)
3. Ensures all returned items are confimed by management for pickup and staged accordingly upon return to the Distribution Center. (EF)

QUALITY/SAFETY - 30 %
1. Completes Daily Vehicle Inspection Report. Documents and reports any recognized deficiencies to the Fleet Supervisor prior to the end of the shift, and provides feedback upon repair. (EF)
2. Operates assigned vehicle with the highest of standards and focuses directly on ensuring the safety of themself and others while on the roadway. (EF)
3. Maintains all requirements of the State DOT/DMV standards for Commercial Class drivers and keeps up with any changes or updates to the defined regulations.. Maintains a safe driving record within the limits of the established policy. (EF)
4. Participates in all safety training offered by the department with specific regard to transportation and warehousing. (EF)
5. Operates all Material Handling Equipment (MHE) with regards to safe practice and best application for the assigned task. (EF)

FINANCE - 10 %
1. Reviews all current road/traffic reports to reduce travel time and increase efficiency, and show effectiveness through documentation of daily trip log. (EF)
2. Ensures all fuel receipts are submitted accurately within the time frame and process established by management. (EF)

GROWTH/INNOVATION - 10 %
1. Maintains awareness of current trends with fleet equipment development and best practices for its use and applications. (EF)
2. Shows a level of growth and understanding for the operations of the Distribution Center and what drives changes to our daily workload. (EF)

This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.


EDUCATION REQUIREMENTS
o High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)  

EXPERIENCE REQUIREMENTS
o Three years of commercial driving experience.
o Relative work history in light industrial or warehousing environment preferred.

CERTIFICATES, LICENSES AND REGISTRATIONS REQUIRED
o Must possess a valid State of Texas, Class ¿B¿ Commercial Driver¿s License (CDL) with no moving violations within the past three years. Will be subject to an annual State of Texas MVR review to ensure compliancy.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
o Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
o Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
o Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
o Must be able to safely operate all powered and manual equipment in the work area.
o Must demonstrate a proficiency with smart phone or tablet applications used in two-way communications, GPS wayfinding and/or vehicle safety monitoring.


Equal Employment Opportunity

Houston Methodist is an Equal Opportunity Employer.

Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of  race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law.

VEVRAA Federal Contractor – priority referral Protected Veterans requested.



Company Profile

Houston Methodist (HM) is one of the nation’s leading health systems and academic medical centers.  HM consists of 7 hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center and six community hospitals throughout the greater Houston metropolitan area.  HM also includes a research institute, a global business division, numerous physician practices and several free standing emergency rooms and outpatient facilities.  Overall, HM employs over 20,000 employees.   FORBES magazine has placed Houston Methodist on its annual list of Best Employers in 2016.  Houston Methodist is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide the best patient care and service in a spiritual environment.

Houston, Texas

At Houston Methodist, Leading Medicine is more than a description of what we do; it's who we are. We take our responsibility as Houston's premier health care system seriously, and with a national reputation for excellence in patient care, innovation and research, we hold ourselves and the careers we build to a higher standard. Our culture is diverse, dynamic and challenging. We believe in our I Care Values and conduct ourselves with Integrity, Compassion, Accountability, Respect for others and a commitment to Excellence. Discover the difference for yourself and join Houston Methodist.

You can click on the video links below to learn more!

·  About Houston Methodisthttps://www.youtube.com/watch?v=ClN3mmKT0EI

·  Nursing at Houston Methodisthttps://www.youtube.com/watch?v=EUfmVeansTo

·  Houston - Best City to Live Inhttps://www.youtube.com/watch?v=MzLQzGBjHJw

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