Staffing Solutions Organization (SSO) Inc., a subsidiary to Public Consulting Group, Inc. (PCG), has been hired by the New York Department of Health (NY DOH) to perform COVID-19 contact tracing in communities across New York State (not including New York City). The aim of this initiative is to contact all individuals who are believed to have come into contact with individuals diagnosed with COVID-19. Further the team is responsible for maintaining ongoing communication with these individuals. This includes referral to community resources as needed. This contact tracing initiative is in tandem with statewide-wide efforts to increase testing, improve communication and knowledge of effective strategies to reduce transmission, and implementation of isolation and quarantine. This will contribute to other efforts to control the pandemic in New York.


  • Prepares biweekly New York payroll, for hourly employees; consistently with 100% accuracy
  • Maintains documentation of payroll and database processes and procedures; and recommend changes.
  • Handles escalated customer issues and act as liaison with the Enterprise Support and Information Technology teams
  • Calculates and enters wage assignments, calculate and prepare manual checks and update the system with pertinent information; process moving expenses, bonuses, performance awards, education reimbursements, severance and termed employee payments
  • Assists staff with payroll and time entry policies and procedures; research and respond to inquiries from management, staff and third parties, including daily oversight of the payroll Outlook mailbox
  • Prepares and processes payroll adjustments or amendments to correct staff records, as needed
  • Reviews time-sheet entries validation and other payroll reports to verify accuracy of time-entry and resulting pay implication; follow-up to ensure accurate and complete payroll entries
  • Interacts with accounting to clear reconciling items
  • Develops and maintains spreadsheets; utilize report-writing tools to develop and ad hoc reports to summarize or provide payroll and/or other HRIS information.
  • Audits accuracy of HRIS system data. Insure the appropriate level of supporting documentation to comply with all state and federal labor requirements
  • Insures local, city and state tax accounts are established to properly assess and withhold related taxes for employees, as required.


  • Ceridian Experience, Microsoft Office
  • Payroll Experience (payroll processing, tax registration)
  • Attention to Detail, Ability to multi task, ability to work in a fast-paced environment as part of a team.
  • Ability to maintain sensitive and confidential information regarding staff and company information.
  • Ability to meet deadlines while maintaining a high degree of accuracy.
  • Strong customer service skills.
  • Ability to establish and maintain effective working relationships with employees. 

  • Proficiency in creating spreadsheets and running reports. 

  • Understanding of state and federal wage tax implementation. 

  • Strong math skills to calculate payments and deductions. 

  • Ability to work independently and exercise sound judgment. 

  • Effective oral and written communication skills. 

  • Effective analytical and problem solving skills. 

  • Ability to prioritize and handle multiple tasks and projects simultaneously.



Education: Bachelor’s degree Preferred or equivalent experience required

Experience: 5+ years of Corporate payroll processing experience working on a multi state payroll




EEO Statement

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability.  VEVRAA Federal Contractor.


Founded in 1986 and headquartered in Boston, Massachusetts, Public Consulting Group (PCG) has nearly 2,000 professionals in over 60 offices around the U.S., in Canada, and in Europe who are dedicated to delivering leading consulting approaches and technologies to public sector clients.

Who We Serve

Public Consulting Group, Inc. (PCG) is a management consulting firm that primarily serves public sector education, health, human services, and other state, county, and municipal government clients. Established in 1986 with headquarters in Boston, the firm has extensive experience in all 50 states, clients in six Canadian provinces, and a growing practice in the European Union.


Because PCG has dedicated itself almost exclusively to the public sector for nearly 30 years, the firm has developed a deep understanding of the legal and regulatory requirements and fiscal constraints that often dictate a public agency's ability to meet the needs of the populations it serves. We have helped numerous public sector organizations to maximize resources, make better management decisions using performance measurement techniques, improve business processes, improve federal and state compliance, and improve client outcomes. Many of PCG's nearly 2,000 employees have extensive experience and subject matter knowledge in a range of government-related topics, from child welfare, Temporary Assistance for Needy Families (TANF), Welfare to Work (WtW), and Medicaid and Medicare policy to special education, literacy and learning, and school-based health finance. PCG's current work includes more than 1,000 active contracts in more than 40 states.


PCG has five designated practice areas which each have a proven track record of achieving desired results for clients. The firm often combines resources from two or more practice areas to offer a multidisciplinary approach to solve a client's challenge or pursue an opportunity.

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