Responsibilities for this Position

Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Defence, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion.

In order to reinforce the global IT team we are currently recruiting for a

Senior Director Global IT Ops, Services & Defence

As the Senior Director Global IT Ops, Services & Defence, you will be responsible for leading IT operations, services and Defence technology across all regions. You will set the strategy for infrastructure, user experience and technical operations. You will partner with all IT groups, LOBs and functional groups to ensure that the IT Services are provided and communicated effectively. The Defence LOB is planned to grow significantly so you will be the primary IT leader aligned to that LOB.

Main responsibilities:

  • Develop technology strategy, roadmap, and implement new solutions globally across all regions
  • Set strategy for and implement technology solutions for Defence contracts (software, hardware, security, and infrastructure solutions).
  • Work closely with the IT Solutions team to develop innovative solutions for and to create technology roadmaps for LOBs and Functional groups
  • Lead the global IT Services group
  • Lead the global IT Operations group
  • Lead the Defence contract technology team, ensure staff have proper clearances, and work with internal and external contract leaders
  • Manage global IT Ops/Services budget
  • Apply business strategy while driving technology strategy, balancing short term and long term needs to ensure that the solutions can scale and evolve accordingly
  • Ensure team adheres to IT standards, IT processes, IT controls, and IT security
  • Set KPIs and internal SLAs, and manage by metrics to provide quality and consistent service
  • Take an active role in the performance management process by completing goal setting, mentoring, year-end review, and providing ongoing expectations and feedback
  • Work closely with IT Compliance & Security to ensure compliance requirements are met
  • Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Minimum requirements:

  • Bachelors degree in IT, or similar degree, or similar experience
  • 7+ years' experience in relevant IT field
  • Strong technical knowledge across all IT operational domains
  • Experience with ITIL and Project Management
  • Excellent interpersonal andEnglish oral and written communication skills

Desired Characteristics:
  • Excellent planning and time management skills
  • Excellent negotiation skills with vendors and ability to influence stakeholders
  • Excellent leadership abilities
  • Ability to clearly communicate at all levels of the organization, including executive management
  • Self-motivated, able to work independently or as a team
  • Strong people management experience with hiring, coaching, and terminating
  • Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English (cover letter, CV).

Jet Aviation AG
IT Department



General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

Similar jobs