The Thai Bilingual Analyst for Credit and Collections is responsible for collection of receivables, utilizing phone or email and the defined tools. The analyst understands the specifics and behavior of the customers in the assigned portfolio and contacts the respective customers to collect the outstanding amounts. Tasks and responsibilities may include:

• Monitoring and reviewing the assigned portfolio to ascertain the status of accounts and actions required

• Contacting customers via email or phone to collect the outstanding receivables or amounts for orders on hold and attempt to close the actions with a promise of payment and follow up on the broken promises to pay

• Maintaining accurate records of all collections actions in the systems

• Open to College graduate and undergraduate with related work experience

• Strong written and verbal communication in Thai and English languages

• Time management skills or ability to prioritize work in an effective manner

• Analytical and outcome driven

• Excellent attention to detail

• Ability to build and maintain relationships with customers, client teams and colleagues

• Focus on quality and process improvements


Accenture is a global management consulting, technology services and outsourcing company. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world’s most successful companies, Accenture collaborates with its clients to help them become high-performance businesses and governments.

Working with Accenture in the United States,  you can join ranks with more than 211,000 people in 120 countries and work with clients in nearly every major industry worldwide, including 96 of the Fortune Global 100, more than three-quarters of the Fortune Global 500 and government agencies around the world. Accenture’s people build careers in different areas of business, specifically Consulting, Technology and Outsourcing, as well as within our internal corporate functions.

With the breadth of talent our people have, they not only build strong careers, they offer their talents and skills to help clients and communities around the world.