Responsibilities for this Position

The dream of flying has always been a human fascination, evoking emotions and the sense of freedom. Modern business aviation attracts people who share that passion. People from all over the world converge at Jet Aviation, creating a unique cultural mix. They combine their competencies and skills with one common mission: to serve our customers best!
We continuously challenge and develop our employees, for they are our most valuable asset. Jet Aviation as an international company offers numerous possibilities for development and opens reams of professional perspectives.

In order to reinforce the Enterprise Process&Systems Support team in Basel we are currently recruiting for a

Senior Specialist Process & Systems Support

As Senior Specialist Process & Systems Support of Jet Aviation, you will be responsible for the development and support of processes, systems and reporting tools across all sites and Line of Businesses.

Furthermore, you will be collaborating closely with various stakeholders throughout the company to ensure that the processes and associated platforms are available, matching business needs, globally aligned and executed effectively.

Main responsibilities:

  • Develop methodologies, processes, reporting and associatedintuitive, agile, scalable, and manageable tools
  • Provide technical expertise to Jet Aviation's end-users and leaders on business solutions and processes to adequately specify their needs
  • Follow-up and monitor different initiative under your responsibility for a timely delivery to end-users
  • Ensure change management by training end-users, answering questions regarding systems usage, data transactions and status
  • Manage consolidation of EUC solutions in related IT strategic programs (ERP, BI)
  • Identify new Business Solution opportunities and follow on similar industry practices
  • Collaborate with IT and /or external software application providers in order to deliver new solutions
  • Maintain troubleshooting tracking ensuring timely resolution of problems
  • Develop, clean, analyze and maintain master data

Minimum requirements:

  • Bachelor/Master's degreein Science / Information technologies / Business Intelligence from an accredited university
  • Strong track-record in managing Business Solutions and processes, master data management in a global matrixed organization
  • Understanding of the aerospace industry, OEMs, regulatory framework and MRO processes would be an advantage
  • Development and coding skills (VB / .Net / C / R) in the context of custom solutions development
  • SQL and S4 Hana cloud experience would be an advantage
  • Proficiency in English (written and spoken), German and French would be an advantage

Desired Characteristics
  • Ability to conceptualize, develop and implement Business processes and related tools
  • Ability to work under high pressure and autonomously with changing priorities and heavy workload
  • High business and financial acumen
  • Strong influencing skills
  • Results driven; ability to execute with high personal accountability

If you are interested in a multicultural, challenging and innovative working environment and your profile matches our requirements, we are looking forward to receiving your online application in English (cover letter, CV).

Jet Aviation AG
BOS - Enterprise Process & Systems Department
Human Resources



General Dynamics is a global aerospace and defense company.

Our portfolio spans the realm of the world's most technologically advanced business jets, wheeled combat vehicles, command and control systems and nuclear submarines. We offer these through our five business groups: Aerospace, Combat Systems, Information Technology, Mission Systems and Marine Systems.

General Dynamics employs thousands of people across the globe, with locations in more than 45 countries. We rely on the skills of our employees and their knowledge of customer requirements to deliver best-in-class products and services.

Who We Are Looking For 

General Dynamics is seeking military veterans and military spouses across the country who bring a deeply rooted skillset that includes team-oriented approaches to problem-solving, demonstrations of leadership and an overall commitment to the mission of the organization.  We recognize the knowledge and skills gained during your military experience are invaluable to the success of a team. We’re proud of the thousands of veterans and military professionals who have chosen to apply their leadership, teamwork and problem-solving skills to a career at General Dynamics and to continue supporting the mission of those serving today.

Should I Apply?

At General Dynamics, our employees are the heart of our company. We rely on their dedication to excellence and their intimate knowledge of customer requirements to meet the needs of customers around the globe, day in and day out. Our employees' unique blend of skill, innovation and agility drives our continued success, and we take our responsibility to them seriously. If you are a military veteran or military spouse ready to advance your career, view our available career opportunities to the right for more information and to apply today!

What Happens After I Apply?

Once you click ‘Apply Now’ on a General Dynamics posting, you will be re-directed to fill out an application on General Dynamics career page.  In order to be considered for next steps, please complete the application on General Dynamics career page and make sure you have an updated resume uploaded to your RecruitMilitary profile.  Once General Dynamics reviews your resume and profile, a recruiter will reach out to provide you with more information and to schedule you for an interview.

How to Win An Interview

1.     Review the job description for the specific position you are applying for.

2.     Review the company website. Know their mission and values. What do they do? What are their products?

3.     Prepare a few questions to ask on your interview.

4.     Prepare to discuss your military or civilian background and how it relates to the position. 

5.     Check out the RecruitMilitary Resources tab for resume guidance, interview prep and more!

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