Medina, Ohio

Description

Reporting to the Warehouse Supervisor, the SC will be located at the company’s manufacturing location in Medina, OH (Greater Cleveland Area). This individual will be involved with data entry and order processing for all orders. The Shipping Clerk will also be responsible for dock scheduling and RMA’s.

Key Responsibilities

  • Will liaison between the customer and finance to manage and facilitate the RMA process
  • Will prepare all commercial invoices for in house orders
  • Will review open orders for accuracy, troubleshoot order issues and expedite the processes
  • Responsible for all key account special requirements
  • Manage all orders
  • Ship orders in Deacom
  • Will serve as primary customer contact for in-house orders and shipping issues
  • Is responsible for all open order report note management and OTS reason codes
  • Is responsible for all Walmart routing management
  • Troubleshoot customer complaints and resolve utilizing all resources
  • Will be responsible for transfer management and receipts

Requirements

  • Good computer skills
  • Excellent customer service capabilities
  • Familiar with manufacturing plant operations

Knowledge – Skills – Abilities

  • Knowledge of manufacturing environment
  • Ability to prioritize effectively and meet deadlines while performing with a high degree of accuracy
  • Interpersonal skills to collaborate at various levels, with individuals in other business functions
  • Must possess strong organization, prioritization, and decision making skills
  • Strong proficiency in Microsoft Office and ERP systems
  • Excellent verbal and written communication and presentation

Physical Requirements

  • Ability to work in a chemical manufacturing plant
  • Occasionally may be required to reach, squat, bend, and lift up to 25 lbs
  • Occasional overtime will be necessary

Spray Products is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Spray Products is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Spray Products are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Spray Products will not tolerate discrimination or harassment based on any of these characteristics. Spray Products encourages applicants of all ages.

Medina, Ohio

Our Story

Spray Equipment & Service Center, Inc. specializes in selling and servicing spray equipment to industrial customers applying a wide range of coatings. Customers range in size from Fortune 500 companies to small fabrication shops.

The company was founded to deliver the specialized equipment required for industrial finishing systems, and to do it better than anyone else in the world.

Over forty years later, the founding vision remains in place.

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